A. Thank you for reaching out. To check the status of your order, please contact our support team at info@shewish.com. Kindly include your order details, such as the order number, and our team will be happy to assist you with the latest update.

A. Once your order is successful, the system will automatically register a Deity account for you. The user ID will be the email that you used to place the order. You can track your order by clicking the link below.

A. It will take usually between 2-5 business days.

A. We process all orders in USD. While the content of the cart may be displayed in several currencies, you will checkout using USD at the most current exchange rate.

A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 48 hours.

A. All inquiries can be forwarded to info@shewish.com

A.No problem! We offer a 7-days risk-free return policy. Please notice that returns mustbe in original packaging If the returned item is not in the acceptable condition, it will berefused acceptance.If you receive a damaged product, do not throw away the packaging. Please contact usimmediately at info@shewish.com. We will deal with it without a doubt.

A. You can be absolutely sure that all purchases here are safe and secure.

A. We do not sell our customers' information. Emails are strictly used for order follow-ups and to send newsletters regarding our promotions and discounts.

 A. We ship from our partnered warehouses & factories located in US,PRC. So, please expect that your items might be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing and depending on availability and shipping speed to your country.